Concierge services and ancillary income.

February 12th, 2014 Comments Off

For this week, let’s focus on concierge services and ancillary income.

#1. Are you and your property management team providing concierge services for your rental housing residents? Is this service provided by an internal team member or do you contract for an external/outside resource to provide this kind of service? If working with an external/outside resource, what are your best practices tied to contract lengths, terms and pricing?

#2. Related to the results/impact of providing concierge services…how do your rental housing residents respond? Does this level of service help you add new residents and close new leases? What about the impact on resident retention?

#3. Do you have any suggestions/tips when speaking with external/outside concierge services about working together? Do you share with them suggested offerings and fee structures for the concierge services they are providing for your rental housing residents?

Related to the points/questions above…what post, question and/or observation might you add to the discussion threads below—as an industry leader?

Industry Knowledge, Ancillary Income
http://www.linkedin.com/groupItem?type=member&qid=feefa48f-324e-44a8-86ce-d67f5126a275&goback=.gna_36805&item=273812772&gid=36805&view=

Industry Knowledge, Resident Retention
http://www.linkedin.com/groupItem?view=&gid=36805&type=member&item=72403789&qid=55ed4c4e-1bcc-4248-a1fc-ee43580eeb6f&goback=%2Egna_36805

Surf the url below for 15+ ways to create more ancillary income + join an upcoming webcast to learn more about industry best practices and fast-moving new trends/strategies, http://www.powerhour.com/propertymanagement/ancillaryincome

Your LinkedIn group owner/moderator
Patricia McLoughlin
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For the list of the Best 105 Property Management Industry Knowledge discussions with 13,750+ posts/comments already made, surf here: http://www.powerhour.com/propertymanagement/linkedingroups.html#ik