In 2014, how much focus did you give to resident retention? Did you make the impact you expected?
For 2015, what kind of shifts/changes are you making to improve resident retention? What criteria will you use to determine if the shifts/changes are working as planned? What kind of team training do you offer, tied to resident retention? How are you linking compensation plans to this?
Related to resident retention, what question would you like to ask that will help you and your team?
* posts/comments have already been made on the url below.
Industry Knowledge, Resident Retention: http://tinyurl.com/pvbv2yy
When you go to the discussion thread on the url above—-the most recent posts are right on the front/first page.
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